Refund Policy

At Omi Buffet, we value our guests and strive to provide the best possible dining experience. To ensure fairness and clarity, we ask that all guests review our refund policy before dining or placing an order with us.

1. All Sales Are Final
   Once payment has been made and food has been served, refunds, exchanges, or credits will not be issued. This policy applies to dine-in, to-go, and delivery orders.

2. Order Accuracy
   If we make a mistake with your order, and the food has not been touched or consumed, we will gladly offer a refund or provide compensation. Please notify a staff member immediately so we can correct the issue.

3. Quality Concerns
   If you have any concerns about the quality of your meal, please bring it to the attention of our staff right away. While we do not provide refunds for taste preferences, we will do our best to address the situation and ensure your satisfaction.

4. Management Discretion
   In rare or exceptional circumstances, refunds or credits may be issued at the sole discretion of management.

5. Policy Updates
   Omi Buffet reserves the right to update or modify this refund policy at any time without prior notice.

By dining with us or placing an order, you acknowledge and agree to the terms of this refund policy.

Do we offer refunds?